top of page
Lavya_therapy session_01.png

Expert physiotherapy and hands-on care for neck pain, shoulder stiffness, and everything in between.

HCPC Registered

300+ Reviews 5.0

Insurance Accepted

85% Patient Return Rate

Lower Back Pain Is the UK's Leading Cause of Disability

It affects people of all ages and all walks of life. But with the right care, most people recover fully and return to living without pain.

Chiropractic Neck Adjustment_edited_edit

7 in 10 people in the UK 

will experience lower back pain 

at some point in their lives. 



— Queen Victoria Hospital NHS Foundation Trust

unsplash-pbUWW-CBoqY_edited.jpg

Lower back pain costs the NHS 

nearly £5 billion per year

in GP appointments alone. 



— The Lancet Rheumatology, 2023


Chiropractic Adjustment Session_edited_e

Lower back pain is the leading cause
of disability in the
working-age population of the UK.



— Global Burden of Disease Study 2021

Are You Experiencing These Symptoms?

Common signs of lower back and pelvic problems

Daily Symptoms

A dull, persistent ache in the lower back or across the pelvis
Pain that worsens after prolonged sitting or standing
Morning stiffness that takes time to ease
Sharp pain when bending, twisting, or lifting
Muscle spasms or tightness across the lower back

Functional Limitations

Difficulty getting up from a chair or out of bed
Unable to stand for long periods without discomfort
Pain that radiates into the buttocks, hips, or down one leg
Struggling to walk comfortably for more than short distances
Reduced ability to perform everyday tasks such as housework or driving

If several of these sound familiar, professional assessment is recommended.

Early intervention leads to faster recovery and prevents chronic pain from developing.

Explore Lower Back & Pelvic Conditions We Treat

Find the condition that best matches your symptoms and learn more about your pain

Ankle Osteoarthritis

Stiffness, swelling and deep aching in the ankle, often from previous injury or joint wear-and-tear, assessed and treated in New Malden.

Chronic Ankle Instability

If your ankle repeatedly gives way on uneven ground after previous sprains, targeted physiotherapy can help restore stability and confidence.

Plantar Fasciitis

Sharp, stabbing pain under your heel — often at its worst with the first few steps in the morning or after sitting.

Heel Spur

A bony growth on the underside of the heel that can contribute to heel pain.

Stress Fracture (Foot & Ankle)

A small crack in a foot bone caused by repetitive impact that gradually worsens — we help you heal and return to activity safely.

Ankle Sprain (Acute)

Pain, swelling and bruising after rolling or twisting your foot — our physiotherapists help you recover and rebuild ankle stability.

Hallux Rigidus

Stiffness and pain in the big toe joint can make walking difficult. Our New Malden physiotherapists help restore movement and reduce pain.

Baker's Cyst (Popliteal Cyst)

A fluid-filled swelling behind the knee that causes tightness and stiffness, usually linked to an underlying knee problem such as arthritis.

ACL Injury / Tear

A ligament tear from a sudden twist or landing, causing instability and the knee giving way — often during sport.

Patellar Tendinopathy (Jumper’s Knee)

Pain just below the kneecap from jumping or running sports? Our New Malden physiotherapists can help you recover and return to activity.

Chondromalacia Patella

A grinding sensation and pain at the front of your knee caused by softening of the cartilage behind the kneecap.

Knee Cartilage Injury

Damage to the joint surface of the knee causing pain, swelling and catching during movement

Plica Syndrome

An irritated fold of tissue in the knee causing clicking, catching and a dull ache. Our New Malden physiotherapists can help you recover.

Sciatica

Shooting, burning pain spreading from your lower back or buttock down one leg, sometimes with tingling or numbness.

Spinal Stenosis (Lumbar)

Narrowed space around the nerves in your lower back causing leg heaviness, cramping or pain when you walk. We can help you keep moving.

Diastasis Recti

A gap between the tummy muscles after pregnancy that can cause core weakness. Our physiotherapists assess and treat it.

Pregnancy-Related Pelvic Girdle Pain

Pain around the pelvis, hips and groin during or after pregnancy, eased with gentle, pregnancy-safe physiotherapy.

Chronic Low Back Pain

Back pain lasting 12 weeks or more can affect your sleep, mood and daily life. Our New Malden physiotherapists help you move and feel better.

Facet Joint Syndrome

Inflamed or worn small joints at the back of your spine, often worse when twisting or bending backwards. Physiotherapy can help you move comfortably.

SPD (Symphysis Pubis Dysfunction)

Pain at the front of your pelvis in pregnancy, often worse when walking or climbing stairs. Physiotherapy can help you move and feel better.

Ganglion Cyst

A firm, fluid-filled lump near a wrist or hand joint that can cause discomfort, stiffness or weakness.

RSI (Repetitive Strain Injury)

Pain, aching or tingling in the hands, wrists or arms caused by repetitive work movements.

Mallet Finger

The fingertip droops and won't straighten after being jammed — often needing weeks of splinting to heal.

Thumb CMC Joint Arthritis

A deep ache at the base of your thumb that makes gripping and pinching difficult — often thumb CMC joint (basal) osteoarthritis.

Wrist Sprain / Ligament Injury

A painful, swollen wrist after a fall or twist that stretches or tears the ligaments, causing pain, weakness and reduced grip.

Elbow Hyperextension Injury

Elbow forced beyond its normal range, causing pain and swelling. Our New Malden physiotherapists help you recover movement.

Rotator Cuff Tendinopathy / Tear

Pain and weakness when lifting or reaching, caused by damage to the tendons that stabilise your shoulder.

Shoulder Instability / Dislocation Rehab

Feeling like your shoulder might pop out, often after a dislocation? Our physiotherapists help you rebuild control and confidence.

Calcific Tendinitis

Sudden, severe shoulder pain caused by calcium deposits in a rotator cuff tendon — often eased with physiotherapy and shockwave.

Post-Surgery Shoulder Rehab

Physiotherapy to restore strength and movement after shoulder surgery, guided safely through each phase.

AC Joint Osteoarthritis

Pain at the very top of the shoulder, often worse when reaching across your body or overhead.

Neck Muscle Strain

Sudden sharp neck pain after an awkward movement, making it difficult to turn your head.

Myofascial Pain Syndrome (Neck)

Deep aching with sensitive trigger points in your neck and shoulder muscles, often referring pain into your head or shoulder blade

Upper Trapezius Syndrome

Relief for the tight, clenched muscles across your upper shoulders that flare during stressful, desk-bound periods.

Peroneal Tendinopathy

Pain or swelling on the outside of your ankle, often from overuse or repeated sprains. Our New Malden physiotherapists can help you recover.

Turf Toe

A sprain of the main big toe joint from the toe being bent too far back, causing pain and swelling when you push off.

Achilles Tendinopathy

Pain, stiffness and swelling at the back of the ankle, often worse in the morning and with your first steps.

Calf Strain / Tear

Sudden sharp pain at the back of your lower leg, often during running or a quick push-off, sometimes with swelling and difficulty walking.

Bunions (Hallux Valgus)

A bony bump at the base of the big toe that can cause pain and make finding comfortable footwear difficult.

Flat Feet / Fallen Arches

Low arches that cause foot, ankle or knee pain when standing or walking, managed with manual therapy and targeted exercises.

Knee Osteoarthritis

Wear-and-tear knee changes causing stiffness, swelling and aching that worsen with activity. Our New Malden team can help you move better.

Meniscus Tear

A tear in your knee's shock-absorbing cartilage, causing pain, swelling and locking that our physiotherapists can assess and manage.

Patellofemoral Pain Syndrome (Runner's Knee)

A dull ache around your kneecap that worsens on stairs, when squatting or after sitting for long periods.

MCL Injury

Inner knee pain and swelling following a blow or twist to the knee, most often affecting the medial collateral ligament (MCL).

Prepatellar Bursitis

Swelling and pain at the front of your kneecap, often caused by prolonged kneeling. We help ease symptoms and get you moving comfortably again.

Patella Dislocation / Subluxation

Kneecap slipping out of its groove causing sudden pain — we help you rebuild strength, stability and confidence.

LCL Injury

An injury to the ligament on the outer side of your knee, causing pain and tenderness on the outside.

Non-Specific Low Back Pain

Persistent ache, stiffness or sharp pain in your lower back limiting daily activities — assessed and treated by our physiotherapists.

Scoliosis

A sideways spinal curvature causing uneven posture, back pain or reduced flexibility. We help you manage symptoms and stay mobile.

SI Joint Dysfunction

A deep ache in the lower back or buttock on one side, where the spine meets the pelvis, that our physiotherapists assess and treat.

Spondylolisthesis

A vertebra has slipped slightly out of position, which may cause back pain or nerve-related symptoms in the legs.

Acute Lumbago

Sudden, severe lower back pain that makes it difficult to move or stand upright, often triggered by an awkward lift, bend or twist.

Back Muscle Spasm / Strain

Muscles suddenly tighten, causing intense pain and difficulty moving. Our New Malden physiotherapists help you recover.

Carpal Tunnel Syndrome

Numbness, tingling or weakness in your hand and fingers, often worse at night.

Trigger Finger

Trigger finger makes your finger catch, click or lock when you bend it, often worst in the morning.

Dupuytren's Contracture

Thickened palm tissue that gradually pulls one or more fingers inward, making them difficult to straighten fully.

Cubital Tunnel Syndrome

Tingling or numbness in your ring and little fingers that is worse when your elbow is bent? Our New Malden physios can help.

TFCC Injury

Pain on the outer, little-finger side of your wrist when twisting or gripping, often after a fall or repetitive strain.

Wrist Tendonitis

Pain and swelling around the wrist tendons, usually from repetitive overuse. Our physiotherapists assess the cause and guide your recovery.

Elbow Osteoarthritis

Stiffness and reduced range of movement caused by cartilage wear in the elbow — we help you move more comfortably

Shoulder Impingement / Subacromial Pain

Sharp or aching pain when reaching overhead or behind your back, from soft tissues being compressed around the shoulder.

AC Joint Injury / Sprain

Pain and a visible bump at the top of your shoulder, usually after a fall or knock onto the shoulder.

Biceps Tendinopathy (Long Head)

A deep ache at the front of the shoulder that worsens with lifting or carrying — our New Malden physiotherapists can help.

Scapular Dyskinesis

Your shoulder blade sticks out or moves unevenly, often with difficulty lifting your arm overhead. We assess the cause and help restore movement.

Shoulder Tendonitis (General)

Pain and irritation in the shoulder tendons from repetitive or overhead arm movements — assessed and treated by our physiotherapists.

Cervical Disc Herniation

Intense neck pain with shooting pain or pins and needles down your arm from a disc pressing on a nerve.

Upper Crossed Syndrome

Rounded shoulders and a forward head from desk work causing chronic neck and shoulder tightness.

Posterior Tibial Tendon Dysfunction

Pain and swelling on the inside of the ankle as the arch-supporting tendon weakens, often causing the foot's arch to gradually flatten.

Tarsal Tunnel Syndrome

Burning or tingling on the inside of your ankle and the sole of your foot, caused by compression of a nerve at the ankle.

Morton's Neuroma

Sharp, burning pain or numbness in the ball of your foot between the toes — like a pebble in your shoe. We can help you move comfortably again.

Sever's Disease

Heel pain in active children and teenagers during growth spurts, usually worse after running or jumping.

Shin Splints

Aching pain along your shinbone when starting new exercise? Our New Malden physiotherapists help you recover and get back to sport.

Metatarsalgia

Pain and inflammation in the ball of your foot when standing or walking, often like walking on a pebble.

Knee Replacement Rehab (Pre & Post)

Physiotherapy before and after knee replacement surgery to help you recover strength, movement and confidence.

Osgood-Schlatter Disease

Knee pain in active teenagers, with a painful bony lump just below the kneecap that flares with running, jumping and kneeling.

IT Band Syndrome

Pain on the outer side of the knee, common in runners and cyclists, often caused by overuse and hip control problems.

Knee Ligament Sprain

Overstretching of a knee ligament causing pain and instability — assessed and treated with hands-on physiotherapy and exercise.

PCL Injury

A PCL injury affects the ligament at the back of your knee, often from a blow to the front of a bent knee.

Pes Anserine Bursitis

Pain on the inner knee, just below the joint, that feels worse when you climb stairs or rise from a chair.

Hoffa's Fat Pad Impingement

Pinching of the fatty tissue behind your kneecap, causing sharp pain at the front of the knee, often worse on standing or straightening the leg.

Slipped Disc / Herniated Disc

A disc bulge pressing on spinal nerves can cause back and leg pain (sciatica). We help ease symptoms and restore movement with physiotherapy.

Piriformis Syndrome

A tight, deep buttock muscle pressing on the sciatic nerve, causing buttock pain and sciatica-like symptoms down your leg.

SI Joint Dysfunction

A deep ache in the lower back or buttock on one side, where the spine meets the pelvis, that our physiotherapists assess and treat.

Chronic Low Back Pain

Back pain lasting 12 weeks or more can affect your sleep, mood and daily life. Our New Malden physiotherapists help you move and feel better.

Lumbar Radiculopathy

A pinched nerve in your lower back causing pain, tingling or weakness travelling into your leg or foot.

Postural Low Back Pain

Back pain from prolonged sitting, poor desk posture or inactivity, assessed and treated by our HCPC-registered physiotherapists in New Malden.

Tennis Elbow (Lateral Epicondylitis)

Pain on the outside of your elbow that worsens when gripping, lifting or twisting — our physiotherapists can help.

Golfer's Elbow (Medial Epicondylitis)

Pain on the inside of your elbow when gripping or moving your wrist — eased with expert physiotherapy.

De Quervain's Tenosynovitis

Pain on the thumb side of your wrist when gripping or lifting — common in new parents. We can help.

Hand/Wrist Osteoarthritis

Stiff, achy, swollen hand and wrist joints that feel worse in the morning — our New Malden physiotherapists can help you move more comfortably.

Elbow Bursitis (Olecranon)

Visible swelling on the point of your elbow that is tender to lean on — our physiotherapists assess and treat elbow bursitis in New Malden.

Skier's / Gamekeeper's Thumb

Pain and instability at the base of the thumb caused by ulnar collateral ligament damage, often after a fall or skiing injury.

Frozen Shoulder

Severe shoulder stiffness and pain that develops gradually, making it hard to reach, dress or sleep on that side.

Shoulder Bursitis (Subacromial)

Swelling and tenderness at the top of your shoulder, painful to lift your arm or lie on it at night? We can help.

Thoracic Outlet Syndrome

Numbness, tingling or pain in the arm or hand caused by nerve compression between the neck and shoulder.

Labral Tear (SLAP / Bankart)

Deep catching or clicking shoulder pain with a sense of instability, often after a dislocation or overhead sport.

Shoulder Osteoarthritis

Grinding, stiffness and deep aching from cartilage wear in the shoulder joint.

Text Neck / Tech Neck

Neck pain and stiffness from looking down at phones or screens for long periods — helped with physiotherapy.

Wry Neck / Acute Torticollis

Sudden painful stiffness locking your neck to one side, often after waking - our physiotherapists help ease it and restore movement.

Levator Scapulae Syndrome

Nagging pain where your neck meets your shoulder blade, often from carrying bags or poor posture.

Not sure which applies to you?  That's exactly what we're here to assess.

Book a session and we wil identify the root cause.

How We Treat Lower Back & Pelvic Pain

We don't offer a standard protocol.

Every treatment at J&J Therapy begins with understanding your body — and is built entirely around what you need.

Hands-on care is at the heart of everything we do. Whether you come in for physiotherapy or massage, our therapists work directly on your muscles, joints, and soft tissue — identifying the source of your pain and treating it with precision. Your condition, your history, and your goals shape every decision we make.

Start with Physiotherapy

Best if you want a full clinical assessment, have a complex or long-standing condition, or need records for insurance purposes.

Your first session is an Initial Assessment — your physiotherapist reviews your history, identifies the root cause of your pain, and builds a personalised treatment plan. This plan is carefully selected from a range of eight clinical treatment techniques, using only the most effective methods for your condition. Your expected recovery timeline is also recommended based on your individual needs.

Follow-up sessions draw on a full range of clinical techniques, tailored to your condition at every visit. Hands-on treatment is included in every session — including your first appointment.

Choose a Targeted Treatment

Already have a treatment in mind?
Explore the options below and choose the treatment that suits your needs. Click to learn more about each service.

(For a thorough assessment, a personalised treatment plan, or if you plan to claim through insurance, we recommend starting with a physiotherapy Initial Assessment.)

Logo_Navy.png

Your treatment starts with a clear plan and evolves with your progress.
Every step is tailored to your body.

What to Expect: Your Recovery Timeline

Your journey to recovery with professional treatment

SECTION 6 — 회복 타임라인

 

[Week 1–2 — Pain Reduction]

  • Noticeable reduction in pain and acute discomfort

  • Initial improvement in neck mobility

  • Reduced morning stiffness

[Week 3–6 — Function Restoration]

  • Significant restoration of movement and function

  • Postural improvements becoming noticeable

  • Reduced frequency of tension headaches

  • Better range of motion in daily activities

[Week 6–12 — Full Recovery]

  • Full or near-full recovery achieved

  • Prevention strategies established

  • Return to all normal activities

  • Long-term management plan in place

[하단 문구] Recovery timelines vary depending on the condition and how long symptoms have been present. We'll give you an honest, personalised assessment at your first appointment.

Why Choose J&J Therapy?

Clinical expertise, hands-on care, and results you can trust

Image 39.png

01

Clinical Expertise

  • 9+ years of specialist experience

  • HCPC-registered physiotherapists

  • Hospital-trained clinical team

  • Evidence-based treatment protocols



     

Jisoo4.png

02

Dedicated Hands-On Treatment

  • Over 80% of each session is hands-on therapy

  • Precise manual treatment targeting the root cause

  • Each session is assessed and adapted to your progress

  • ​Combined with advanced devices when clinically appropriate

Jimin1.png

03

Results That Bring People Back

  • 300+ 5-star Google reviews

  • 85% patient and client return rate

  • Trusted by the local community

  • Driven by word-of-mouth recommendations

​​

Logo_Navy.png

Ready to Feel the Difference?

Neck and shoulder pain rarely resolves on its own.

The sooner it's assessed and treated, the faster and more completely you recover.

bottom of page