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PHYSIOTHERAPY & THERAPEUTIC MASSAGE IN NEW MALDEN

Neck & Upper Back Pain Treatment

Expert physiotherapy and hands-on care for neck pain, shoulder stiffness, and everything in between.

300+ Reviews 5.0

Open 7 Days

10+ Years' Experience

HCPC Physio On Team

Insurance Accepted

85% Return Rate

Are You Experiencing These Symptoms?

Common signs of neck and upper back problems

Daily Symptoms

Morning stiffness in your neck or shoulders

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Frequent headaches starting from the base of your skull

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Pain that worsens after desk or computer work

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Difficulty sleeping due to neck discomfort

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Grinding or clicking sounds when moving your neck

Functional Limitations

Unable to look over your shoulder comfortably when driving

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Struggling to lift your arms overhead

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Numbness or tingling in your arms or hands

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Reduced range of motion in your neck

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Pain radiating down between your shoulder blades

If several of these sound familiar, professional assessment is recommended.

Early intervention leads to faster recovery and prevents chronic pain from developing.

Explore Neck & Upper Back Conditions We Treat

Find the condition that best matches your symptoms and learn more about your pain

Cervical Disc Herniation

Rehabilitation for neck and arm symptoms associated with a cervical disc problem.

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Cervicogenic Headache

Assessment for headaches that may be linked to a neck problem.

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Occipital Neuralgia

Assessment pathways for sharp, shooting pain at the back of the head.

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Upper Trapezius Pain

Help for aching, tender muscles across the tops of your shoulders.

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Cervical Facet Joint Pain

Assessment for neck pain that may involve the small spinal joints.

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Levator Scapulae Pain

Assessment for pain near the upper inner corner of the shoulder blade.

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Postural Neck Pain

Care for neck symptoms linked to sustained work or everyday positions.

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Whiplash

Neck pain or stiffness after an accident, fall or sudden movement.

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Cervical Radiculopathy

Assessment for neck-related arm pain, tingling, numbness or weakness.

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Mechanical Neck Pain

Neck ache or stiffness affecting work, sleep or turning your head.

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T4 Syndrome / Upper Thoracic Pain

Careful assessment of upper-back discomfort with unexplained arm or hand symptoms.

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Wry Neck / Acute Torticollis

Assessment for a suddenly stiff, painful neck that is difficult to turn.

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Cervical Spinal Stenosis

Guidance on neck narrowing, nerve symptoms and safe rehabilitation pathways.

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Myofascial Neck Pain

Care for persistent muscular aching and tenderness around the neck.

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Text Neck / Tech Neck

Practical care for neck discomfort during phone, laptop or tablet use.

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Cervical Spondylosis

Help with neck pain and stiffness associated with age-related changes.

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Neck Muscle Strain

Help with a sore, stiff neck after unfamiliar activity or a minor strain.

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Upper Crossed Syndrome

Support for neck and shoulder discomfort often described as upper crossed syndrome.

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Not sure which condition applies to you?

We’re here to assess and guide you.

Or explore all the conditions we treat.

How We Treat Neck & Upper Back Pain

Hands-on care is at the heart of everything we do. Whether you come in for physiotherapy or massage, our therapists work directly on your muscles, joints, and soft tissue — identifying the source of your pain and treating it with precision. Your condition, your history, and your goals shape every decision we make.

Start with Physiotherapy

Best if you want a full clinical assessment, have a complex or long-standing condition, or need records for insurance purposes.

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Your first session is an Initial Assessment — your physiotherapist reviews your history, identifies the root cause of your pain, and builds a personalised treatment plan. This plan is carefully selected from a range of eight clinical treatment techniques, using only the most effective methods for your condition. Your expected recovery timeline is also recommended based on your individual needs.

Follow-up sessions draw on a full range of clinical techniques, tailored to your condition at every visit. Hands-on treatment is included in every session — including your first appointment.

Choose a Targeted Treatment

Already have a treatment in mind?
Explore the options below and choose the treatment that suits your needs. Click to learn more about each service.

(For a thorough assessment, a personalised treatment plan, or if you plan to claim through insurance, we recommend starting with a physiotherapy Initial Assessment.)

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Your treatment starts with a clear plan and evolves with your progress.
Every step is tailored to your body.

Why Choose J&J Therapy?

Clinical expertise, hands-on care, and results you can trust

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Clinical Expertise

  • 9+ years of specialist experience

  • HCPC-registered physiotherapists

  • Hospital-trained clinical team

  • Evidence-based treatment protocols

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Dedicated Hands-On Treatment

  • Over 80% of each session is hands-on therapy

  • Precise manual treatment targeting the root cause

  • Each session is assessed and adapted to your progress

  • ​Combined with advanced devices when clinically appropriate

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Results That Bring People Back

  • 300+ 5-star Google reviews

  • 85% patient and client return rate

  • Trusted by the local community

  • Driven by word-of-mouth recommendations

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Ready to Feel the Difference?

Neck and upper back pain rarely resolves on its own.

The sooner it's assessed and treated, the faster and more completely you recover.

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