
Soft Tissue Therapy in New Malden
Focused hands-on care for muscle tension, stiffness and everyday movement.
First visit: 45 min · £70
300+ Clinic Reviews
Clinic Open 7 Days
Level 5 Soft Tissue
FHT Member Therapist
Cash Plan Claims*
Tailored Pressure
*Some health cash plans may reimburse eligible treatment. Check cover for your session and therapist before booking.
What Soft Tissue Therapy Can Offer
Understand your concern, focus your care and plan the next step.

01 · UNDERSTAND
A clearer starting point
How It Works
1
Discuss your concern
Where do you feel tight or stiff, and when do you notice it?
2
Consider how the area feels and moves
Establish a starting point that can be revisited.
3
Agree your priority
Choose what you would like to do more comfortably.
✓ Assessment-led
— focused on the concern you bring
✓ Your goals
— your priorities guide the session
02 · FOCUS
Focused hands-on care
How It Works
1
Focus on your priorities
Hands-on work centres on the muscle concern discussed.
2
Adapt the pressure
Techniques respond to your feedback and comfort.
3
Notice your response
Discuss what feels helpful and what needs adjusting.
✓ Comfortable pressure
✓ Focused care
— stronger is not automatically better
— may ease feelings of muscular tension


03 · REVIEW
Support that develops with you
How It Works
1
Review what changed
Discuss what helped and what still needs attention.
2
Adapt your next session
Recheck the area and agree a relevant focus.
3
Build in practical self-care
Consider useful steps for your work, activity or daily routine.
✓ A clear plan
— realistic expectations and a clear next step
✓ Flexible options
— further care, self-care or another assessment
Assessment, hands-on care and a plan you can understand.
Start with the concern that matters most to you.
Why Choose J&J for Soft Tissue Therapy?
Brigitte’s 10 years of experience, a clean clinical setting and access to physiotherapy when you need a broader plan.
01
10 Years of Massage Experience
BTEC Level 5 · ITEC Level 3 · FHT
02
Your concern guides the session
Assessment, agreed focus and pressure
03
A Clean Clinical Setting
Professional care in our clean physio clinic
04
Physiotherapy in the Same Clinic
A broader assessment for recurring symptoms
Your first visit
Discuss your concern and goals
Assessment and hands-on care
45 minutes · £70 total
Any deposit or advance payment will be shown during booking and deducted from your session total.
→
Follow-up care
Review what felt helpful
Agree the next session’s focus
Choose 30, 45, 60 or 90 minutes
Pressure adapted to your response
A relevant appointment for your current needs.
Discuss the next step before booking again.
Know who you are seeing and what your visit includes.
Bring the concern you would like to work on.
When Stiffness Keeps Returning
Focused hands-on care, with access to a broader physiotherapy plan.
If symptoms keep returning, physiotherapy in the same clinic can assess movement, strength, working positions and daily demands. This can guide suitable exercises, practical adjustments and a plan for persistent pain or stiffness.
Ask about coordinating a separate physiotherapy appointment in one visit, subject to clinical suitability and availability. Our ground-floor C.I. Tower clinic is about two minutes from New Malden station.
Your First Soft Tissue Therapy Visit
Assessment, focused hands-on care and a clear next step.
01
Discuss your goals
Tell us where you feel tight or stiff, when you notice it and what you want to do more comfortably.
02
Assess and agree
Your therapist assesses the area, checks suitability and agrees the focus of your first visit with you.
03
Focused hands-on care
Pressure and techniques are adapted to your response. Tell your therapist what feels comfortable; care need not be painful.
04
Agree your next step
Discuss self-care, what felt helpful and whether a follow-up or another assessment would suit your needs.
First visit · 45 minutes · £70 · Assessment and appropriate hands-on treatment included
Soft Tissue Therapy, Massage or Physiotherapy?
For a particular muscle concern
Desk-related tightness, overworked muscles after activity or an area that keeps drawing your attention may be reasons to consider soft tissue therapy. Start with the 45-minute assessment and treatment visit. Describe when you notice the problem so your therapist can discuss whether this service suits you.
For injury assessment and rehabilitation
Physiotherapy may be the better first step for a new injury, a problem needing clinical diagnosis or a broader rehabilitation plan. It is a separate service delivered by an HCPC-registered physiotherapist. If you are unsure, ask our team before booking so the appointment matches your main goal.
For time to unwind
Choose Relaxation & Deep Tissue Massage when your priority is a massage at your preferred pressure, with time to rest and attention to chosen areas. Book 30 minutes (£45), 60 minutes (£70) or 90 minutes (£100) directly. A separate initial assessment is not required for that service.
Choose the time your plan needs
After your first visit, follow-ups cost £60 for 30 minutes, £85 for 45, £100 for 60 or £160 for 90. Discuss which length fits the agreed work. A longer appointment provides more time; it does not automatically mean a better result or replace the right assessment.
Start with a focused first visit: 45 minutes, £70.
Assessment and appropriate hands-on treatment are included.
Soft Tissue Therapy FAQs
Which appointment should I book first?
New to this service? Choose the 45-minute Initial Assessment & Treatment (£70). The booking button on this page takes you directly to that appointment.
How is this different from physiotherapy?
Soft tissue therapy focuses on muscles and related soft tissues. It is not a physiotherapy diagnosis or rehabilitation appointment. Ask us if you are unsure which service suits you.
How much are follow-up sessions?
Follow-up options are 30 minutes £60, 45 minutes £85, 60 minutes £100 and 90 minutes £160. Your therapist can help you choose an appropriate length.
Would a relaxation massage suit me better?
Choose Relaxation & Deep Tissue Massage for a massage-led session at your preferred pressure. Choose soft tissue therapy for an assessment-led visit focused on specific concerns.
Need help choosing? Ask our team before you book.
We are on the ground floor of C.I. Tower, New Malden KT3 4TE.
