Accurate assessment and hands-on treatment
delivered by HCPC-registered physiotherapists
★ 5.0 | 280+ Google Reviews • 85% Patient Return Rate
Quick links to each section below.
Explore This Page
Conditions We Treat
Explore your condition and how we treat it
Neck & Shoulder Pain
• Neck pain
• Tension headaches
• Postural neck strain
• Upper trapezius tightness
• Cervicogenic pain
Shoulder Joint & Rotator Cuff
• Frozen shoulder
• Rotator cuff injury
• Shoulder impingement
• Shoulder bursitis
• Calcific tendinitis
Elbow & Wrist Pain
• Tennis / Golfer’s elbow
• Carpal tunnel syndrome
• Wrist sprain
• Tendonitis
• Repetitive strain injury (RSI)
• Slipped / bulging disc
• Sacroiliac joint dysfunction
• Pelvic instability
Knee Pain
• Knee ligament injury (ACL / MCL)
• Meniscus tear
• Runner’s knee
• Patellofemoral pain
• IT band syndrome
Ankle & Foot Pain
• Plantar fasciitis
• Achilles tendinopathy
• Ankle sprain / instability
• Heel pain
• Flat feet / overpronation
What Is Physiotherapy and How Can It Help?
Physiotherapy focuses on identifying the root cause of your pain and restoring normal movement. Treatment is tailored to your condition and may combine different techniques to support safe and lasting recovery.
What’s Included in Your Physiotherapy Plan
After an initial assessment, your physiotherapist tailors the most effective treatment combination for you.
The techniques listed below are combined as needed within your session at no additional cost. Shockwave therapy may be recommended where clinically appropriate and is charged at £70 per 4,000 pulses (Learn more about shockwave therapy).
Why Choose J&J Physio
Expert care, evidence-based treatment and a clear path to recovery.
01
HCPC Registered Physios
Fully HCPC-registered & CSP-chartered professionals.
03
Premium Swiss STORZ® Technology
The world’s leading shockwave technology
for faster recovery.
02
Dedicated Hands-On Treatment
Over 80% of your session
dedicated to hands-on therapy.
04
Personalised Recovery Plans
Clear goals, structured progression,
and tailored home exercises.
Meet Our Physiotherapy Team
Experienced, HCPC-registered physiotherapists dedicated to your recovery.
Lavya Arigalayan
Senior Physiotherapist
• HCPC-registered
• CSP-chartered
Avery Chan
Physiotherapist
• HCPC-registered
• CSP-chartered
Our Clinical Approach
Your physiotherapy treatment follows a clear, structured process.
Our booking options include two stages: an Initial Assessment and Follow-Up Sessions.
Initial Assessment
Follow-Up Sessions
1
Comprehensive Assessment
Understanding the root cause of your symptoms.
2
Personalised Treatment Plan
A structured strategy tailored to your recovery goals.
3
Expert Treatment
Evidence-based techniques tailored to your condition.
4
Ongoing Recovery
Supporting your progress beyond the clinic.
Initial Assessment
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Comprehensive assessment
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Clear diagnosis and explanation
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Tailored treatment plan
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30+ minutes of hands-on treatment
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Shockwave therapy available
Follow-Up Sessions
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Treatment guided by your personalised plan
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Ongoing clinical review and adjustment
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Hands-on therapy combined with selected techniques
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Structured home exercise and self-management advice
What to Expect in Your First Session
Dedicated 45-Minute Consultation
A 45-minute appointment with an HCPC-registered physiotherapist, including both assessment
and initial treatment.
Initial Treatment Included
Hands-on care and appropriate techniques delivered during your first session.
Understanding the Root Cause
A clear diagnosis and explanation of your condition, identifying the underlying cause of your symptoms.
Personalised Treatment & Recovery Plan
A structured plan combining selected techniques
to support your recovery.
Have more questions about your physiotherapy session?
Explore our session FAQs below.
Physiotherapy or Therapeutic Massage?
Understand the difference and choose the care that best suits your needs.
Physiotherapy
— for ongoing or complex pain
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Suitable for persistent or recurring pain, injuries, and post-surgical recovery
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Delivered by HCPC-registered physiotherapists
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Clinical assessment to identify and address the underlying cause
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Structured treatment and recovery plan
-
Eligible for most private insurance claims
(BUPA, AXA, Vitality, Aviva, Allianz, WPA)
Therapeutic Massage
— for tension and muscular tightness
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Suitable for stiff neck, tight shoulders, and back discomfort from daily strain or stress
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Delivered by therapists with physiotherapy backgrounds
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Targeted, clinical-level muscle relief
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No initial assessment required — direct booking available
Private insurance claims or clinical documentation require an initial physiotherapy assessment.
Not sure where to start?
If your pain has lasted more than a few weeks or keeps returning, we recommend beginning with an Initial Assessment (45 minutes · £70 · treatment included). Your physiotherapist will guide you on the most appropriate next steps.
Physiotherapy Pricing and Insurance
Session Description | Duration (minutes) | Price (£) |
|---|---|---|
Initial Assessment | 45 | 70 |
30min Follow-Up Session | 30 | 60 |
45min Follow-Up Session | 45 | 85 |
60min Follow-Up Session | 60 | 100 |
90min Follow-Up Session | 90 | 160 |
Shockwave Therapy (additional fee applies) | 10 | 70 |
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5+1 Session Package available with added value of approximately 17%. View Treatment Packages
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Self-referrals and GP referrals accepted.
Private Health Insurance Accepted
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We work with major UK insurers including Bupa, AXA Health, Aviva, Vitality, Allianz, WPA, Simplyhealth, Westfield Health, Health Shield, Medicash and Benenden Health.
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Even if your insurer is not listed above, you may still be eligible to claim if your policy includes physiotherapy cover.
Please check your policy documents to confirm eligibility. -
All claim documentation is provided at no additional cost for your convenience.
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For insurance claims, documentation can only be provided following a physiotherapy initial assessment.
What Our Community Says
Proudly rated 5.0 stars on Google across 270+ reviews.
An outstanding experience at J&J Therapy. From the moment I walked in, the atmosphere was calm, welcoming, and spotless. The therapist took the time to understand back problems I had, asked thoughtful questions and tailored the session perfectly.
The massage itself was exceptional with the perfect pressure, extremely skilled techniques, and a great understanding of how to relieve tension and pain. I left feeling lighter, relaxed and cared for. Excellent aftercare advice! Will be back.
R.W.| Google Review ★★★★★
I visited J&J few times due to shoulder and sciatica problem. The therapist is truly an expert at what they do, always finds the cause of your pain and suggests solutions for cure & prevention. Every penny spent here is worth and strongly recommend visiting here.
D.S.| Google Review ★★★★★
FAQs
For more detailed information about what to expect before, during and after your session,
please visit our main FAQs page.
