Assessment, hands-on treatment and a practical rehabilitation plan from our HCPC-registered physiotherapists.
5.0 on Google · 399 reviews
Open 7 Days
10+ Years' Experience
HCPC-registered physios
AXA Health & Aviva
Free Parking
Initial physiotherapy assessment · 45 minutes · £70
Assessment and appropriate initial treatment included
£25 deposit, deducted from your £70 total
Quick links to each section below.
Explore This Page
Conditions We Treat
Explore your condition and how we treat it
What Is Physiotherapy and How Can It Help?
Physiotherapy starts with an assessment of your symptoms and movement. Your physiotherapist agrees a treatment plan with you, using hands-on care, advice and rehabilitation exercises where appropriate, and reviews your progress.
What’s Included in Your Physiotherapy Plan
After an initial assessment, your physiotherapist selects treatment for your symptoms, goals and assessment findings.
The techniques listed below are combined as needed within your session at no additional cost. Shockwave therapy may be recommended where clinically appropriate and is charged at £70 per session, based on 4,000 impulses (Learn more about shockwave therapy).
Why Choose J&J Physio
Assessment, hands-on care and rehabilitation guided by your individual treatment plan.
01
HCPC Registered Physios
Fully HCPC-registered & CSP-chartered professionals.
03
Storz Medical Shockwave
Radial shockwave, considered when suitable for your care plan.
02
Dedicated Hands-On Treatment
Hands-on care where appropriate, alongside assessment, advice and rehabilitation.
04
Personalised Recovery Plans
Clear goals, structured progression,
and tailored home exercises.
Meet Our Physiotherapy Team
Experienced, HCPC-registered physiotherapists dedicated to your recovery.
Lavya Arigalayan
Senior Physiotherapist
• HCPC-registered
• CSP-chartered
Valton Lam
Physiotherapist
• HCPC-registered
• CSP member
Our Clinical Approach
Your physiotherapy treatment follows a clear, structured process.
Our booking options include two stages: an Initial Assessment and Follow-Up Sessions.
Initial Assessment
Follow-Up Sessions
1
Comprehensive Assessment
Understanding the root cause of your symptoms.
2
Personalised Treatment Plan
A structured strategy tailored to your recovery goals.
3
Expert Treatment
Evidence-based techniques tailored to your condition.
4
Ongoing Recovery
Supporting your progress beyond the clinic.
Initial Assessment
-
Comprehensive assessment
Assessment findings explained
Tailored treatment plan
Appropriate initial treatment included
Shockwave where suitable; additional fee
Follow-Up Sessions
-
Treatment guided by your personalised plan
-
Ongoing clinical review and adjustment
-
Hands-on therapy combined with selected techniques
-
Structured home exercise and self-management advice
What to Expect in Your First Session
Dedicated 45-Minute Consultation
A 45-minute appointment with an HCPC-registered physiotherapist, including both assessment and initial treatment.
Initial Treatment Included
Hands-on care and appropriate techniques
delivered during your first session.
Understanding the Root Cause
A clear diagnosis and explanation of your condition, identifying the underlying cause of your symptoms.
Personalised Treatment & Recovery Plan
A structured plan combining selected techniques
to support your recovery.
Have more questions about your physiotherapy session?
Explore our session FAQs below.
Physiotherapy or Therapeutic Massage?
Understand the difference and choose the care that best suits your needs.
Physiotherapy
— for ongoing or complex pain
-
Suitable for persistent or recurring pain, injuries, and post-surgical recovery
-
Delivered by HCPC-registered physiotherapists
-
Clinical assessment to identify and address the underlying cause
-
Structured treatment and recovery plan
-
Eligible for most private insurance claims (See all insurers)
Therapeutic Massage
— for tension and muscular tightness
-
Suitable for stiff neck, tight shoulders, and back discomfort from daily strain or stress
-
Delivered by qualified massage therapists
-
Targeted, clinical-level muscle relief
-
No initial assessment required — direct booking available
Physiotherapy claims require an initial assessment. For massage or cash plans, check cover for your service and therapist.
Not sure where to start?
If your pain has lasted more than a few weeks or keeps returning, we recommend beginning with an Initial Assessment (45 minutes · £70 · treatment included). Your physiotherapist will guide you on the most appropriate next steps.
Physiotherapy Pricing and Insurance
HCPC-registered physiotherapists.
Hands-on treatment included in every session.
Start with an Initial Assessment. Check your insurer’s authorisation requirements before booking.
Initial Assessment
£70
45 min
Follow-up · 30 min
£60
Follow-up · 45 min
£85
Follow-up · 60 min
£100
Follow-up · 90 min
£160
(Additional fee applies)
Radial shockwave
Advanced Swiss STORZ® technology
For patients already assessed and advised to have radial shockwave. Each session is based on 4,000 impulses. Allow up to 10 minutes, including time to change.
Up to 10 minutes
£70
HCPC-registered physiotherapists.
Hands-on treatment included in every session.
* Initial assessment must be completed before purchasing
30 min × 6 sessions
£360 ➝ £300
45 min × 6 sessions
£510 ➝ £425
60 min × 6 sessions
£600 ➝ £500
90 min × 6 sessions
£960 ➝ £800
(Additional fee applies)
Radial shockwave
Advanced Swiss STORZ® technology
6 shockwave sessions
£420 ➝ £350
-
-
6 sessions for the price of 5 — a 17% saving. Valid for 12 months. Non-refundable and non-transferable, subject to your statutory rights. Discounts cannot be combined.
-
Please give at least 24 hours’ notice to cancel or change an appointment. Initial physiotherapy appointments require a £25 deposit. See our Booking & Cancellation Policy for deposit, cancellation and missed-appointment charges.
-
Self-referrals and GP referrals accepted.
-
Using private health insurance
-
Direct billing is available for AXA Health and Aviva. Confirm your cover and obtain any required authorisation before booking.
-
For other insurers and cash plans, including Vitality, Allianz, WPA, Simplyhealth, Westfield Health, Health Shield, Medicash and Benenden Health, check that your policy covers your service and practitioner. Where reimbursement is available, pay for your appointment and use our itemised invoice to claim.
-
We do not have a contract with Bupa and do not bill Bupa directly.
-
Claim documentation is provided at no additional cost. Any policy excess or amount not covered by your insurer is payable by you.
What Our Community Says
Rated 5.0 on Google · 399 reviews
An outstanding experience at J&J Therapy. From the moment I walked in, the atmosphere was calm, welcoming, and spotless. The therapist took the time to understand back problems I had, asked thoughtful questions and tailored the session perfectly.
The massage itself was exceptional with the perfect pressure, extremely skilled techniques, and a great understanding of how to relieve tension and pain. I left feeling lighter, relaxed and cared for. Excellent aftercare advice! Will be back.
R.W.| Google Review ★★★★★
I visited J&J few times due to shoulder and sciatica problem. The therapist is truly an expert at what they do, always finds the cause of your pain and suggests solutions for cure & prevention. Every penny spent here is worth and strongly recommend visiting here.
D.S. | Google Review ★★★★★
FAQs
- 01
- 02
- 03
- 04
- 05
- 06
- 07
- 08
- 09
For more detailed information about what to expect before, during and after your session,
please visit our main FAQs page.
