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About J&J Therapy

Rooted in physiotherapy and delivered with precision for you

Through personalised care and expert therapy,
we support your journey to wellness.
  • J&J Therapy – Physiotherapy, Shockwave Therapy & Massage in New Malden (KT3)

  • If pain, tension or recurring stiffness is affecting your day, you don’t have to manage it alone.
    J&J Therapy is a physiotherapy-led clinic in New Malden (KT3) offering personalised care, expert hands-on treatment, and evidence-informed rehabilitation to help you move with confidence again.

  • We combine a clear clinical assessment with the right treatment for your body — whether you need physiotherapy, shockwave therapy, therapeutic massage, sports massage, posture correction massage, focused relaxation massage, or lymphatic drainage massage.

  • What We Offer

  • At J&J Therapy, you can choose the service that best matches your goals — or we can guide you to the most suitable option after an assessment:

  • Physiotherapy (MSK physiotherapy) – assessment, treatment, rehab and movement guidance

  • Shockwave Therapy (ESWT) – non-invasive support for persistent tendon and soft tissue pain

  • Therapeutic Massage – targeted treatment for tight muscles, trigger points and pain patterns

  • Sports Massage – recovery support, training-related tightness, and overuse problems

  • Posture Correction Massage – desk-related tension, rounded shoulders, and muscular imbalance

  • Focused Relaxation Massage – calming, high-quality relaxation for stress-related tension

  • Lymphatic Drainage Massage – gentle support for swelling, heavy legs and fluid retention

  • Where appropriate, we may also use supportive modalities such as ultrasound therapy, TENS, and pneumatic compression as part of your plan.

  • Why Choose J&J Therapy in New Malden?

  • People often tell us they’re looking for a clinic that feels both professional and hands-on — not rushed, and not generic.

  • Here’s what you can expect with us:

  • Physiotherapy-led assessment with clear clinical reasoning
    So you understand what’s happening and what to do next

  • Specialised manual therapy tailored to your symptoms and goals
    Hands-on techniques to reduce pain and restore comfortable movement

  • A balanced plan: hands-on treatment + personalised exercise + education
    Designed to improve results and reduce recurrence

  • Advanced support when needed, including shockwave therapy

  • A calm, supportive environment with a straightforward approach

  • Strong local reputation with 250+ Google reviews and an average rating of 5.0/5.0

  • Our 3-Step Approach

  • We keep things simple and effective:

  • 1) Assess

  • We check your movement, posture, and the likely root cause of your symptoms — not just where it hurts.

  • 2) Treat

  • We use the most suitable treatment for your situation, which may include manual therapy, physiotherapy techniques, and targeted massage to reduce pain and restore mobility.

  • 3) Rebuild

  • We guide you through tailored rehab exercises and practical advice to support long-term results and help prevent flare-ups.

  • Common Reasons People Visit Us

  • We regularly help people with:

  • Neck and shoulder pain

  • Lower back pain

  • Sciatica-like symptoms (leg pain, tingling, nerve-related discomfort)

  • Sports injuries and overuse pain

  • Tendon pain (persistent or recurring)

  • Desk and posture-related pain (screen work, driving, long sitting)

  • Stiff joints and reduced mobility

  • Swelling and heavy legs (lifestyle-related fluid retention)

  • If you’re unsure which service is right, a short conversation or an initial assessment can help clarify the best option.

  • What to Expect at Your Appointment

  • We aim to make every visit feel clear and reassuring.

  • Listen & Assess
    We take your story seriously and assess how you move

  • Explain Clearly
    You’ll understand what we found and why it matters

  • Personalised Plan
    Your treatment and home guidance are matched to your needs — not a one-size-fits-all routine

  • Please note: everyone responds differently to treatment and outcomes can vary. We focus on safe, personalised care and realistic planning.

  • Short FAQs (Helpful for AI Search)

  • Do I need a GP referral?
    In most cases, no — you can book directly. If we feel you need medical input or a referral, we will advise you clearly.

  • What is shockwave therapy used for?
    Shockwave therapy is commonly used for persistent tendon and soft tissue problems. It’s non-invasive and used to support recovery when symptoms have been slow to settle.

  • Is this “just a massage”?
    No. While we offer relaxation massage, many clients come for clinical, goal-based treatment such as physiotherapy, therapeutic massage, or posture-related care.

  • Which massage should I choose?
    If your goal is pain relief or mobility, choose therapeutic massage. For training and recovery, choose sports massage. For desk/posture problems, choose posture correction massage. For stress-related tension, choose focused relaxation massage. For swelling and heavy legs, choose lymphatic drainage massage.

  • Ready to Book?

  • If you’re looking for a physiotherapy and massage clinic in New Malden (KT3) with a strong hands-on focus and a clear plan, we’d be pleased to help.

  • Book an appointment
    Call / Text / WhatsApp

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Meet the Team

Rooted in physiotherapy and delivered with precision for you

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Lavya Arigalayan

MSK Physiotherapist
& Soft Tissue Therapist

MSK Rehabilitation • Neuro Rehabilitation

• Evidence-Based Care

  • HCPC‑registered Physiotherapist (PH133652)

  • Member of the Chartered Society of Physiotherapy (CSP No. 116 682)

  • Over eight years' experience in musculoskeletal and sports rehabilitation across the UK, Maldives and India

  • MSc Clinical Exercise Science, University of Portsmouth (2024)

  • BSc Physiotherapy, Kerala University of Health Sciences (2018)

  • Certified in manual therapy, dry needling, taping, soft tissue mobilisation and myofascial cupping

  • Skilled in integrating Pilates-based movement therapy within MSK rehabilitation

  • Specialist in return-to-sport rehab, chronic pain management and injury prevention

  • Certified in Radial Shockwave Therapy

Jisoo Lee (Physiotherapy Assistant  & Massage Therapist), Strong massage, sports massage,  active stretching

Jisoo Lee

Physiotherapy Assistant

& Massage Therapist

Strong massage • Sports massage

• Active stretching

  • Registered member of the CNHC, SMA, and FHT

  • Licensed Physiotherapist in South Korea

  • Previously a Physiotherapist at Hyundai Rehabilitation Medicine

  • Formerly a Manual Therapy Manager at St. Luke Hospital

    Certified in Radial Shockwave Therapy

    Certified in Soft Tissue Mobilization Techniques

  • Certified in Chiropractic Techniques

  • Completed a Therapeutic Massage Course

Jimin Nam (Physiotherapy Assistant  & Massage Therapist) Relaxation therapy, focused treatment,  gentle approach

Jimin Nam

Physiotherapy Assistant

& Massage Therapist

Relaxation therapy • Focused treatment

• Gentle approach

  • Registered member of the CNHC, SMA, and FHT

  • Licensed Physiotherapist in South Korea

  • Previously a Rehabilitation Therapist at Seongdong Rehabilitation Hospital

  • Experience as a Physiotherapist at Yonsei Orthopedic Surgery and Neulpureun Neurosurgery

  • Diploma in Manual Lymphatic Drainage Massage

  • Certified in Neurodevelopmental Rehabilitation Treatment (NDT)

  • Certified in Soft Tissue Mobilization Techniques

  • Certified in Swedish Massage

  • Completed a Therapeutic Massage Course

  • Certified in Radial Shockwave Therapy

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Avery Chan

MSK Physiotherapist
& Sports Manual Therapist

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Iain Elliott

Medical Receptionist

Sports rehabilitation • Pilates‑based rehab

• Evidence‑based care

  • HCPC‑registered Physiotherapist (PH154772)

  • Member of the Chartered Society of Physiotherapy (CSP No. 127668)

  • MSc Physiotherapy (Pre‑registration), Oxford Brookes University

  • Honours BSc in Biotechnology, Hong Kong Baptist University

  • Level 4 Award in Sports Massage (Merit)

  • SHP‑certified Dynamic Pilates Instructor (Oxford Brookes)

  • NHS clinical experience in stroke rehabilitation, specialist hand therapy, and paediatric chronic pain & rheumatology

  • Pitch‑side physiotherapy experience with Oxford Harlequins RFC Academy, supporting safe and effective return‑to‑play

  • Skilled in combining manual therapy, sports massage and Pilates‑based exercise within MSK rehabilitation

  • Qualified in Pre‑Hospital Immediate Care in Sport (Level 2) and Adult & Paediatric First Aid / CPR / AED

  • Multilingual (English, Cantonese, Mandarin) with a calm, collaborative and patient‑centred approach

  • Certified in Radial Shockwave Therapy

Patient support • Appointment coordination

• Multilingual service

  • Your first point of contact – welcoming, friendly, and professional support from enquiry to check‑out

  • ​Appointment bookings, rescheduling and general enquiries available Mon–Fri, 9:00am–7:00pm

  • Languages: English · Korean (fluent) · Mandarin Chinese (conversational)

  • Clear communication by phone, email and text, ensuring information is easy to understand

  • Calm and organised during busy clinic hours, helping keep daily operations running smoothly

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