Neck Pain Holding You Back?
Accurate assessment and hands-on treatment
delivered by HCPC-registered physiotherapists
HCPC Registered | ★★★★★ 280+ Reviews 5.0 | Insurance Accepted
Quick links to each section below.
Explore This Page
Common Neck Pain Symptoms
Neck pain can feel different for everyone. Some people notice stiffness and tension, while others experience sharp pain or symptoms spreading into the shoulders, arms, or head.
Do You Experience Any of These Neck Pain Symptoms?
Stiffness or pain when turning your head to one side
A dull ache between your shoulder blades that builds through the day Sharp pain shooting from your neck down into your arm or hand
Headaches that start at the base of your skull
Pins and needles or numbness in your fingers
Difficulty finding a comfortable sleeping position because of neck pain
What Causes Neck Pain?
Understanding Neck Pain: Causes and What Happens
Your neck (cervical spine) supports the full weight of your head - roughly 5 kg - while allowing a wide range of movement. When the muscles, joints, discs, or nerves in this area become irritated or compressed, the result is pain, stiffness, and sometimes symptoms that travel into your shoulders, arms, or head. Neck pain is one of the most common conditions we see. It can develop gradually from poor posture and desk work, or suddenly after an injury, awkward sleeping position, or period of stress.
Common Causes
Prolonged desk work, screen use, or forward-head posture
Disc degeneration, joint wear, or nerve compression
Sudden injury such as whiplash, a fall, or sleeping awkwardly
Research supports physiotherapy including manual therapy and targeted exercise as an effective approach for managing neck pain (Blanpied et al., JOST, 2017). Individual results may vary.
These causes can lead to specific neck conditions.
Below are some of the most common ones we diagnose and treat.
Headaches that start at the back of your neck and spread to your temples or forehead?
The problem may be in your neck, not your head.
Neck stiffness, headaches, and pain that started after a car accident, fall, or sudden impact?
These symptoms can develop hours or even days later.
Sharp pain shooting down your arm, with tingling or numbness in your fingers?
A disc in your neck may be pressing on a nerve.
Constant aching between your neck and upper back from long hours at a screen?
Your posture may be putting 5x more pressure on your neck than normal.
All Neck Conditions We Treat
Joint & Disc
Conditions
Non-Specific Mechanical Neck Pain
A general stiffness and aching that's hard to pinpoint - it just won't go away?
Cervical Spondylosis
A grinding feeling when you turn your neck, getting stiffer over months or years?
Cervical Spinal Stenosis
Heaviness or clumsiness in your hands, especially when gripping objects?
Cervical Myelopathy
Difficulty with fine movements like buttoning a shirt, with spreading numbness?
Nerve-Related
Conditions
Cervical Radiculopathy
Burning or electric pain from neck down one arm with pins and needles?
Thoracic Outlet Syndrome
Tingling or coldness in your fingers when raising arms above your head?
Occipital Neuralgia
Stabbing pain at the base of your skull shooting to the top of your head?
Brachial Plexus Injury
Sudden weakness in your shoulder and arm after impact or fall?
Muscle, Posture &
Tension
Myofascial Pain Syndrome
Deep muscle knots that refer pain to other areas when pressed?
Upper Crossed Syndrome
Rounded shoulders and forward head from desk work?
Upper Trapezius Syndrome
Levator Scapulae Syndrome
Scalene Syndrome
Stress-Related Neck Tension
Muscles that feel permanently clenched during stressful periods?
Postural Neck Pain
Dull ache building through the day from sitting or screen use?
Trauma & Acute Onset
Wry Neck (Torticollis)
Suddenly unable to turn your head, locked in one position?
Referred & Related
T4 Syndrome
Vague numbness in both hands with upper back stiffness?
First Rib Dysfunction
Deep pain at the base of your neck near your collarbone?
Cervicogenic Dizziness
Unsteadiness when you move your neck, especially after whiplash?
TMJ-Related Neck Pain
Jaw clicking with neck pain and headaches?
Not sure which condition applies to you?
How We Treat Neck Pain at J&J Therapy
We go beyond exercise sheets. Your first session is a full 45-minute assessment AND treatment - so you leave feeling the difference.
Hands-On Manual
Therapy
Targeted joint mobilisation and soft tissue techniques to release stiffness and restore movement — from your very first session.
Shockwave Therapy*
Swiss Storz Medical shockwave to reduce chronic tension and trigger points in your neck and upper trapezius. Non-invasive, evidence-based.
Postural Correction
& Ergonomics
Practical adjustments for your desk, sleeping position, and daily habits - addressing the root cause, not just symptoms.
Targeted Exercise
Programme
Personalised stretches and strengthening to support recovery between sessions and help prevent recurrence.
Shockwave Therapy for Neck Pain
.jpg)
Chronic neck tension and trigger points in the upper trapezius and surrounding muscles can be difficult to resolve with exercise alone. Our Swiss-manufactured Storz Medical MASTERPULS shockwave system delivers precise acoustic waves to break down muscle knots, improve blood flow, and support the body's natural healing response.
Swiss Storz Medical MASTERPULS - clinical-grade precision
Non-invasive — no needles, no medication
Stimulates natural tissue repair and blood flow
Typically 3-6 sessions for lasting improvement
Results may vary. Your physiotherapist will recommend the best plan for your specific condition.
Meet Your Neck Pain Specialists
Lavya Arigalayan
Senior Physiotherapist
HCPC Registered |CSP Member|Shockwave Certified
English, Hindi
Avery Chan
Physiotherapist
HCPC Registered | CSP Member
English, Cantonese, Mandarin
Transparent Pricing
£70
45-Minute Initial Assessment
Evaluation + treatment included in your first session
Follow-up sessions from £55
-
5+1 Session Package available with added value of approximately 17%.
View Treatment Packages -
Self-referrals and GP referrals accepted.
Private Health Insurance Accepted
-
We work with major UK insurers including Bupa, AXA Health, Aviva, Vitality, Allianz, WPA, Simplyhealth, Westfield Health, Health Shield, Medicash and Benenden Health.
-
Even if your insurer is not listed above, you may still be eligible to claim if your policy includes physiotherapy cover.
Please check your policy documents to confirm eligibility. -
All claim documentation is provided at no additional cost for your convenience.
-
For insurance claims, documentation can only be provided following a physiotherapy initial assessment.
What Our Community Says
Proudly rated 5.0 stars on Google across 280+ reviews.
280+
★★★★★
An outstanding experience at J&J Therapy. From the moment I walked in, the atmosphere was calm, welcoming, and spotless. The therapist took the time to understand back problems I had, asked thoughtful questions and tailored the session perfectly.
The massage itself was exceptional with the perfect pressure, extremely skilled techniques, and a great understanding of how to relieve tension and pain. I left feeling lighter, relaxed and cared for. Excellent aftercare advice! Will be back.
R.W.| Google Review ★★★★★
I visited J&J few times due to shoulder and sciatica problem. The therapist is truly an expert at what they do, always finds the cause of your pain and suggests solutions for cure & prevention. Every penny spent here is worth and strongly recommend visiting here.
D.S.| Google Review ★★★★★
FAQs
- 01
- 02
- 03
- 04
- 05
- 06
- 07
- 08
- 09
For more detailed information about what to expect before, during and after your session,
please visit our main FAQs page.
